IT Fundamentals

Unlock Your Career in Technology!

Struggling to break into the tech industry without the right skills? Our IT Fundamentals Course is designed to bridge that gap, giving you the foundational knowledge and hands-on experience you need to launch your IT career. Whether you’re looking to shift careers or start fresh, this course will equip you with the tools to succeed in entry-level roles like Help Desk Support or IT Technician.

Course Description

This hybrid course prepares job seekers for entry-level employment in the tech industry. You will be introduced to core computer functions, managing and maintaining devices, and understanding system and software applications. The course combines hands-on training with online instruction, ensuring a comprehensive learning experience.

What We’ll Cover

  • Career and Skills Assessment
    Assess your current skills and develop a personalized career plan.
  • IT Concepts and Terminology
    Familiarize yourself with fundamental IT terms and systems.
  • System Hardware and Software
    Learn about hardware components, system configurations, and operating systems.
  • Network and Internet Connectivity
    Understand how to set up, configure, and secure network connections.
  • Cybersecurity Best Practices
    Learn how to protect devices and systems from security threats.
  • Computer Troubleshooting and Problem-Solving
    Gain essential skills in troubleshooting IT issues and maintaining computer systems.
  • Job Search Support
    Develop job search strategies, including resume writing, interview skills, and navigating job platforms like Indeed.

Benefits of the Program

  • Industry Certification
    In addition to earning a course completion certificate, successful students will receive a scholarship to pursue the CompTIA IT Fundamentals (ITF+) certification.
  • Hands-On Learning
    Engage in practical, in-person lab sessions to apply the concepts learned in real-world scenarios.
  • Career Support
    Access Goodwill’s Employment and Financial Coaching, as well as ongoing job placement services and networking opportunities.

Upcoming course dates

This offering is available at our Milgard Work Opportunity Center in Tacoma and at our Longview Work Opportunity Center.