Struggling to break into the tech industry without the right skills? Our IT Fundamentals Course is designed to bridge that gap, giving you the foundational knowledge and hands-on experience you need to launch your IT career. Whether you’re looking to shift careers or start fresh, this course will equip you with the tools to succeed in entry-level roles like Help Desk Support or IT Technician.
IT Fundamentals
Unlock Your Career in Technology!
Course Description
This comprehensive course prepares you for an entry-level position in the tech industry, focusing on essential skills required for a successful career as a helpdesk or IT technician. You will gain hands-on experience in managing and maintaining computer systems, including hardware and software support, network configuration, and cybersecurity best practices.
This Heldesk Technician course is an industry fundamental for your career in Information Technology. Career paths include:
- Software Engineer
- DevOps Engineer
- Cloud Engineer
- Security Engineer
- Data Analyst, Engineer, or Scientist
- Machine Learning Engineer
- and more
Own your future. Step into IT.
What We’ll Cover
- Career and Skills Assessment
Assess your current skills and develop a personalized career plan. - IT Concepts and Terminology
Familiarize yourself with fundamental IT terms and systems. - System Hardware and Software
Learn about hardware components, system configurations, and operating systems. - Network and Internet Connectivity
Understand how to set up, configure, and secure network connections. - Cybersecurity Best Practices
Learn how to protect devices and systems from security threats. - Computer Troubleshooting and Problem-Solving
Gain essential skills in troubleshooting IT issues and maintaining computer systems. - Job Search Support
Develop job search strategies, including resume writing, interview skills, and navigating job platforms like Indeed.
Benefits of the Program
- Industry Certification
In addition to earning a course completion certificate, successful students will receive a scholarship to pursue the CompTIA IT Fundamentals (ITF+) certification. - Hands-On Learning
Engage in practical, in-person lab sessions to apply the concepts learned in real-world scenarios. - Career Support
Access Goodwill’s Employment and Financial Coaching, as well as ongoing job placement services and networking opportunities.