IT Fundamentals Certificate Program

About the Course

Train for jobs in the Information Technology industry or enhance your computer knowledge. This new six-week training program prepares you for the CompTIA ITF Certification. The IT Fundamentals program helps professionals to decide if a career in IT is right for them or to develop a broader understanding of IT. Instruction and exams are offered online.

This program is offered free to Goodwill students thanks to a grant from Boeing, received through Goodwill’s Military & Veteran Services Program.  The program is open to any applicants, however Military Veterans, spouses and dependents will be given priority enrollment.

What Do You Cover?

  • Device security
  • Configure devices with PCs
  • Understand basic programming languages and coding concepts
  • Manage the software of an application
  • Setting up databases
  • Microsoft Office Word & Excel
  • Goodwill’s Career Readiness Education & Development (CRED)


  • CompTIA IT Fundamentals (ITF+)
  • Goodwill’s CRED Credential

Skills Learned

  • Demonstrate basic Computer and IT
  • Identify, compare and contrast common
    programs, applications and operating
  • Recognize various computer hardware
    components and peripheral devices
  • Understand basic network designs, sharing and storage, and wireless vs wired


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IT Fundamentals is available online through Goodwill Connect – our new Digital Work Opportunity Center.

Students are assessed prior to enrollment and the Goodwill Vocational Team generates an Individualized Employment Plan based on each student’s unique interests and goals.

Registration ends July 26
Class begins Aug 3

To register: Text “DWOC Register”  To: 565-12

Computer Skills Program

This program temporarily closed.

About the Course

Update or refresh your computer skills with Goodwill’s Computer Skills Training program. Our intermediate-level 12-week course prepares students for employment in today’s high-tech office environment. Learn to communicate via email, set up schedules, and create spreadsheets or general word processing documents. We provide a small student-to-instructor ratio and tailor the program to meet the student’s needs and career goals. Training is held in a computer lab that replicates a typical office setting.

What Do You Cover?

  • A 12-week training program
  • Microsoft Word 2016
  • Microsoft Excel 2016
  • Microsoft Outlook 365
  • Introduction to cloud-based file management (OneDrive)
  • Career Readiness & Development


  • Microsoft Office Specialist Word
  • Microsoft Office Specialist Excel
  • Goodwill’s CRED Credential

Additional Information

For students with disabilities, adaptive workstations are available including sit/stand stations, adaptive or ergonomic keyboards and mouse options.  Assisting software programs including JAWS Screen Reader, Zoom Text Screen Enlargement and Dragon Naturally Speaking Voice Recognition are also available for students.

Certification is provided to students successfully completing required lessons and satisfactorily passing required tests.


Tacoma – 12 Weeks

9:00am – 12:00pm


Longview – TBD


Milgard Work Opportunity Center
714 South 27th St.
Tacoma, WA
(253) 573-6564


Work Opportunity Center
1030 15th Ave
Longview, WA
(360) 501-8340

Requirements: Age 18 or older, high school diploma or GED, must pass a basic computer skills assesment.

Attend an Information Session

2nd & 4th Thursday of every month

1:00pm – Drop-ins welcome


3rd Floor of Goodwill’s Milgard Work Opportunity Center

714 S. 27th St., Tacoma, WA

Jaci success story

Success Story

Jaci Sweet

Jaci Sweet loved her job in the home health nursing field but was ultimately let go because the position demanded technical competencies that she did not possess. “I didn’t have the computer skills I needed to work behind a desk and do the managerial side of the position.”


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